Shipping & Delivery

Shipping Options:

Orders are processed either on the same business day or the next depending on the time the order was placed.  Orders are shipped out from our Canadian warehouse via Canada Post, which is then transferred over to USPS for final delivery.

Canada Post - USPS: 4 - 7 Business Days (Free on orders over $75)

Order Placed:

Once you placed your order with VEEX, you will receive an order confirmation email and a purchase confirmation email from the payment provider.

Order Delivery:

Once your order is ready to deliver, you will receive a shipping confirmation with Tracking Number. 

How do I track my package?

Once we receive your order, it will be sent to our VEEX warehouse to be processed and packed for shipment. Please allow 1 day for the order to be processed and packed for shipment. Once your package is ready for shipment, the shipping company will pick up the package and we will send you a Tracking Number via email.

Packages can be tracked via both Canada Post and USPS, please use this link and enter your tracking number:
Track your VEEX package!

Why does my tracking number not show any updates?

A likely cause of this may be that the delivery carrier has not yet received your package or tracking information. The carrier usually needs some time to process your order information before the tracking information is updated. If you have any question on delivery, please contact us.